To better respond to the changes in market demand, we plan to add an additional CNC production line on the basis of the existing production lines before 2025. This new production line will adopt advanced computer numerical control (CNC) technology, enabling a highly automated and intelligent production process. The introduction of the CNC system will not only significantly shorten the production cycle of products, ensuring faster delivery to customers, but also allow for rapid adjustment of production scale and product types in response to market demand, flexibly meeting the personalized needs of different customers.
In addition, the CNC production line features higher precision and stability, ensuring that each batch of gloves meets strict quality standards. Whether it is the selection of materials, the accuracy of dimensions, or the fineness of surface treatment, all can reach higher quality requirements. This high-precision production capacity not only helps to improve product quality but also enhances the company's competitiveness in the high-end market.
We are well aware that product quality is the foundation for a company's survival. Therefore, we will continue to enhance communication with our customers, pay close attention to their feedback, and promptly adjust our product quality standards. This year, we have achieved semi-automated mechanized production. This measure not only boosts production efficiency but also significantly reduces production costs. By optimizing production processes and minimizing errors in manual operations, we have successfully cut production costs by approximately 15%. To express our gratitude for our customers' long-term support, we have decided to pass on part of these savings to them by offering more competitive prices. We believe that such a cooperative model will not only bring tangible benefits to our customers but also further strengthen our partnership, achieving a win-win situation.
To better serve our customers, we plan to recruit twenty professional after-sales personnel within this year to form a more efficient and professional after-sales service team. This team will be responsible for promptly responding to customers' inquiries and feedback, ensuring that their problems are resolved in the first instance. Whether it's technical issues encountered during product use or special demands for product functions, the after-sales team will provide comprehensive support and services. Additionally, the after-sales team will regularly collect customers' opinions and suggestions and promptly feed them back to the R&D and production departments for continuous product improvement. Through this approach, we can more accurately grasp market demands, continuously optimize product designs, and ensure that each pair of gloves can better meet the actual needs of our customers.
Finally, we would like to express our sincere gratitude to all our customers for your trust and support over the years. It is precisely because of your understanding and tolerance that we have been able to continuously progress and develop. In the future, we will continue to adhere to the business philosophy of "customer-centered", constantly innovate and improve, and strive to provide customers with higher-quality products and services. We look forward to working hand in hand with each and every one of you to jointly embrace a brighter future.